Change Your Conversation and Change Your Outcome!™
Synopsis
Have you been in meetings where the discussions went round in circles and never came to any definitive conclusions?
Have you been in meetings where someone abruptly put a stop to your creative genius – effectively killing any further discussions?
And have you been in meetings where everyone was just pointing fingers at everyone else for all the problems in the organisation? For instance, Sales blames Marketing. Marketing blames Corporate Communications. Corporate Communications blames Legal. And the list goes on…
If you have ever sat in meetings like these, then what you have experienced is “Problem-Focused Talk” – where almost all of the time, energy and focus were spent talking about problems.
The fact is that being problem-focused and talking about problems almost always gets people riled up and charged up negatively.
What’s worst is it gets people boxed into a problem-focused and victim mind-set too.
And here’s the uncomfortable truth: What you focus on, gets AMPLIFIED.
So the more you focus on your problems, the bigger your problems will seem to get!
And you begin to lose track of potential solutions and possibilities.
But suppose… you could quickly get the conversation to move away from being Problem-Focused to being Outcome-Focused.
Suppose… you could get the conversation to move away from unproductive conversations and quickly into generating actionable solutions.
Suppose… you could effectively get everyone in the meeting to open up and contribute more.
What would be different for you then?
Training outline
- Introduction to Solution-Talk versus Problem-Talk
- The Solution-Focused Conversation Strategy™
- Defining Outcomes
- Practice and Application
In this programme:
- You will understand why talking about problems isn’t always the best way to solve problems, especially in today’s VUCA world.
- You will learn how to get others to change their thinking patterns and mind-sets, so as to get them shifting from being Problem-Focused to being Outcome-Focused quickly.
- You will be introduced to the highly effective Solution-Focused Conversation Strategy™ and the Solution-Focused Toolkit, that you can apply in any meeting, conversation or dialogue to re-orientate unproductive conversations.
- You will learn the 3 most powerful words that you can use for any conversation.
- You will learn how to clarify goals and outcomes.
- You will learn how to guide others towards generating Small Actionable Steps™ (SAS) to reach their goals.
- You will understand how to use the Solution-Focused Conversation Strategy™ as an alternative problem-solving tool.